Quality Policy

Information pursuant to EU Regulation 2016/679 ("GDPR")

Why this information

This information will allow you to know in detail how the personal data you provide will be processed by filling out the form to contact us.

Who we are

The Data Controller of personal data collected through this website or through our social pages: Synaps Technology S.r.l.
The company is based in Via Pietraferrata 9/1 - 34147 Trieste Italia - Tel +39 040 9896000, Fax: +39 040 989600
To exercise your rights, you can send an email to the following address: ti.spanys@ofni

What type and nature of the data are processed

When filling out the form on the site, personal data will be collected, or data that allow your identification, even indirect, such as for example name, surname, address, email, or other data that you will spontaneously release when filling in the free space "Text of your request".

Data of minors under 14

Children under the age of 14 are not authorized to provide any personal data, nor to register on the site. If it is verified that the statements made are not true, all data received will be deleted.

Purposes and legal bases of lawfulness of the processing

The collected data will be used for the following purposes:

• to allow us to release information upon your request.
• for the execution of pre-contractual measures connected and instrumental to the transmission of information on our business and on the company's products.
• to manage any relationship with you from a contractual, accounting, tax point of view;

The data of a common nature may be processed even without your specific consent and this to satisfy your requests and for the pre-contractual and contractual purposes connected and instrumental to the requested service, as well as to fulfill the related legal obligations to which the Data Controller is subject.
You are free to provide your data or not, but in the absence of the requested data it will not be possible to conclude or execute the service and your requests.

Method and place of treatment and storage period

The processing of your data takes place at our offices, through the use of telematic, paper, electronic or automated tools and is carried out by authorized and instructed subjects within the limits of the task assigned to them, for the time strictly necessary to achieve the purposes for which they are been collected.
Your data, in particular, will be kept for the duration of the possible contract and, subsequently, for the time necessary to fulfill tax obligations, or for other purposes provided by law or regulation. In the absence of a contract, the data will be deleted after 24 months from collection.

Communication and distrubution of data

Your personal data may be disclosed to the following categories of subjects:

1. to our suppliers with whom we collaborate, to provide you with the requested service;
2. to data processing companies and IT services, companies that manage web platforms, professionals, companies or consulting firms, companies operating in the provision of services for the execution of the contract.

These subjects will operate as independent Data Controllers, or will be designated as Data Processors with a specific contract or legal act.
The subjects to whom this option is granted by law or regulations (e.g. public safety authorities) will then be able to access the data.
The data will not be subject to an automated decision-making process, nor will profiling of any kind be carried out.
Personal data will not be disclosed, nor will it be transferred to third countries or to international organizations

Rights of the interested party

Among the rights recognized to you are those of:

• request access to your personal data and information relating to them; the correction of inaccurate data or the integration of incomplete data; the cancellation of personal data (upon the occurrence of one of the conditions indicated in art.17, paragraph 1 of the GDPR and in compliance with the exceptions provided for in paragraph 3 of the same article); the limitation of the processing of personal data (if one of the hypotheses indicated in art.18, paragraph 1 of the GDPR occurs);
• request and obtain - in the event that the legal basis of the processing is the contract or consent, and the same is carried out by automated means - personal data in a structured and readable format by automatic device, also for the purpose of communicating such data to another data controller (so-called right to portability of personal data);
• oppose at any time the processing of personal data, including profiling, the recurrence of particular situations concerning him;;
• withdraw consent at any time, limited to the cases in which the treatment is based on consent for one or more specific purposes and regards common personal data (for example date and place of birth or place of residence), or particular categories of data (for example example data revealing health status or sexual life). The treatment based on consent and carried out prior to the revocation of the same, however, retains its lawfulness;

Your requests should be sent to the following email address:
ti.spanys@ofni

If you believe that there is a violation in the processing of your personal data, you can lodge a complaint with the Supervisory Authority of the place where you usually live, work or where the alleged violation occurred. We inform you that in Italy you can lodge a complaint with the Data Protection Authority.